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FAQ
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How to place an order?After confirming that the product information in the shopping cart is correct, click the "Proceed to Checkout" button. On the checkout page, fill in the shipping address, select the payment method, confirm the order information, and then click the "Submit Order" button to complete the order placement.
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How long will it take to receive the goods?The delivery time of goods depends on various factors, including the shipping location, receiving address, selected shipping method, and customs clearance time. Generally speaking, international express delivery takes about 7 to 20 working days, and registered mail parcel may take 15 to 30 working days. The specific estimated delivery time will be displayed on the order details page.
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What payment methods are supported?We support a variety of international payment methods, including but not limited to credit cards (Visa, MasterCard, American Express, etc.), PayPal, and international bank transfers. You can select your convenient payment method on the checkout page.
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Where are the goods shipped from?Our goods may be shipped from multiple warehouses. The specific shipping location will be selected according to the inventory status of the goods and your shipping address. You can view the expected shipping location of the goods on the order details page.
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How is the currency converted when making a payment?ur website will convert the commodity price into the payment currency you choose for settlement according to the real-time exchange rate. The exchange rate information will be clearly displayed on the payment page, and you can confirm the relevant amount before making the payment.
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